All orders are shipped via the United States Postal Service (USPS). We offer the following flat rates and services:
For delivery in the US
for orders up to $150.00: Priority Mail - $8.95
for orders of $150.00 or more: Priority Mail - FREE!
For international delivery
First Class International Mail to Canada - $15.95
First Class International Mail to the European Union - $24.95
First Class International Mail to Australia and New Zealand - $24.95
Orders are shipped within 3 days of being received. If an item is out of stock or if there is a question about your order, we will contact you via email and/or telephone.
All orders are sent uninsured; Magpie Knits is not responsible for packages that do not arrive. Please call or email us for the cost to insure your order. International orders may be subject to customs and other fees.
RETURNS + EXCHANGES
Yarn may be returned for store credit within 120 days of purchase if unused, in its original condition, and with the original receipt.
A store credit will be issued when your return is received. Shipping charges are not refundable.
Patterns, books, needles, accessories, and sale items may not be returned.
Send all returns and exchanges to:
111 West Main Street
Charlottesville, VA 22902
Please make sure to include:
* the original receipt or the emailed order confirmation
If you no longer have either, please include the following:
* your name
* your email address
* your phone number
* your shipping address